I was interested in discovering how cutting edge brands differentiate themselves and create brand awareness using social media campaigns because social media is becoming the standard for most marketing campaigns. Having worked in social media marketing for a few years, I have seen that it can be difficult creating unique content that stands out against other brands. I first began by briefly looking at the history of marketing, digital marketing and social media to examine the importance of each and successes and failures that have occurred during each of these marketing eras. I next began researching social media and campaigns to dive deeper into what it takes to succeed using each platform. One major section that was critical to my discoveries was determining how a brand can gain consumer attention and foster brand awareness. To gain more information, I looked at The Apple #ShotOniPhone campaign and the Nike Dream Crazy campaign as to how innovative companies such as these can differentiate themselves using social media campaigns. I wanted to complement my secondary research so I interviewed three social media experts who have social media marketing experience. Most of what I found from them supported what I found in my secondary research. There were seven main key factors that I derived from the totality of my research. These seven factors that brands should use in order to have successfully differentiated social media campaigns that enhance brand awareness are: 1) hyper targeting toward the consumer using quality content and creating a storyline, 2) creating an uplifting emotional element within the campaign that engages both the mind and the heart, 3) being authentic and transparent in all aspects of the campaign 4) having a strong message that relates to the brand, the consumer, and is at the core of the campaign 5) having a high engagement or reaction with striking messages and eye catching visuals, 6) making the content personal to the consumer on some level in a positive emotional manner and 7) encouraging the consumer to see life through the lens of the campaign and create an inner narrative.

In the past decade, the use of mobile applications, specifically mobile applications focused on improving the health and fitness of users, has increased exponentially. As more consumers look towards mobile health applications to improve their health through dieting, exercise, and weight management, it is important to analyze how the concept of gamification can encourage sustained interaction and approval of these health-focused applications. This thesis aims to understand the prevalence of gamification amongst a large sample of health and fitness applications, identify and code the gamification features used in these apps, and finally, understand how different gamification features relate to the popularity and willingness to advocate using eWOM on behalf of a mobile app.