Employee loyalty and commitment have potential to benefit an organization. However, what happens when limits are pushed and levels of loyalty and commitment are built on the wrong foundations? Here, a deductive theory surrounding the process through which The Walt Disney Company builds “over-commitment” and loyalty is presented. Personal experience as a Disney employee, combined with review of literary sources, allows for the analysis of impact surrounding three types of organizational commitment (continuance, normative, and affective) in The Walt Disney Company. The inner-workings of the company’s processes to “brainwash” employees are displayed through fear tactics, encouraging gratitude in new employees, assigning the phrase “Cast Member” to all employees, relying on influential exposure to the brand early in the individual’s life, and employees’ deep connection with the company itself. The effects of withdrawal and “over-commitment” for employees is also analyzed and enclosed.

This paper focuses on the various types of Theories and Models that are designed to help managers and leaders influence others. Specifically, for this paper I will be exploring these Theories and Models to determine the most promising method of influence. Then I will conduct an experiment to measure the effectiveness of a methods ability to influence within Phi Kappa Theta. I will then compare the increase or decrease of service hours to the Inter Fraternal Council (IFC) at Arizona State University to judge our performance and determine whether the chosen method is effective or not.

Gamification is the idea of “gamifying” work, to make it more intrinsically motivating. This is an incredibly important aspect of management theory because it gives a different approach to the age old question, how do I motivate my employees to perform better? This study not only looks at gamification, what it is, and how it is used successfully and unsuccessfully; but also looks at gamification from a different light. This study dives into the idea of employee gamification, or when employees “gamify” their own work to keep themselves motivated, without the direction or guidance of a manager. Most importantly, this study looks at the correlation between gamification, likeness of manager, enthusiasm, physical engagement, and a few other variables to figure out what truly is the driving force behind employee motivation. Without the study and proper application of gamification, both managers and employees could be missing out on the potential to increase motivation dramatically, thus in turn creating a more efficient and productive work environment. At the end of the day, every single company is concerned with efficiency; and increasing it should be of the highest concern. This study looks at the potential benefits of gamifying work, while also figuring out what truly is the driving force behind workplace motivation.

The purpose of this thesis is to structure an interview process and grading system for potential hiring managers. Specifically, this interview process will be modified explicitly for the use of my current profession, as the Area Marketing Manager for BodyArmor Nutrition. This will be used for future roles of hiring brand ambassadors, along with other needed team members. In order to form an appropriate process for evaluating potential hires; I will examine various hiring methods of other companies; along with other resources meant to guide recruiters. The collected information will then be assembled into a model of specific interview questions, and grading system to use for the questions. Through phone interviews and in person meetings, I collaborated with hiring managers from various top-rated companies and relevant industries within Arizona. Additionally, I utilized other verified resources to make numerous conclusions. Using the information gathered, I was able to integrate practices that were discovered from the subject matter experts and resources provided. The content of this paper is based on the findings and conclusions made from these sources that will be credited in the work cited page.

Expat assignments can be incredibly useful, if done correctly. However, 10-20 percent of expat assignments fail due to various difficulties \u2014 adjustment, preparedness, family issues, etc. There are many ways to mitigate this failure rate, include training and development, proper preparation, support throughout the assignment \u2014 the one this thesis evaluates is proper selection measures for choosing an expat going abroad. Selecting the right candidate is the first step in the battle and if this is done correctly, it increases the likelihood that the expat assignment will be successful. Here we evaluate three selection measures: job performance, resiliency, and employee readiness. Included are interview questions with raters, as well as comments from current/past expats and managers of expats. If the three characteristics are well assessed for, a better selection for an expat can be made, thus increasing the probability of a successful assignment.

The purpose of this research is to determine how table-top tablets in restaurants are affecting customer dining experience. The data was collected through a survey that was administered to all individuals over the age of 18 who wished to participate in the survey. The questions in the survey focused on determining how tablets affected the customer's overall dining experience with respect to several key aspects of the customer's experience at the restaurant. In addition, the questions were intended to determine differences in personality, gender, age, and customers who had/did not have children under the age of 18 and how this affected the dining experience/tablet usage. Findings from the study demonstrate that table-top tablets are not providing a more positive experience overall to customers, but customers are enjoying the ability to pay on the tablets. Additionally, personality factors such as introversion and openness to experience do affect a customer's dining experience/tablet usage because individuals who are more introverted and less open to new experiences are slightly less likely to use the tablet and/or enjoy using the tablet. The findings from the study also help to show that various demographic difference do change how a customer uses the tablet, the customer's experience with the tablet, and whether the customer chooses to use the tablet or not. Furthermore, the results indicate that restaurants might be providing worse service than they were previously due to a minor reliance on these table-top tablets and a decrease in wait staff. Implications for these findings can be looked at from two different perspectives. This research can be helpful for not only restaurants possibly considering the implementation of table-top tablets, but also consumers/customers who are dining at these restaurants. Recommendations for future research are based on the findings from the study and the responses of the individuals.