Design is widely accepted as a factor that affects construction work. Although knowledge about this effect will contribute to the improvement of construction practice, this is very limited. No study has been focused on establishing how the effect of design on construction work can be evaluated. The primary objective of this research was to formulate an approach enabling the assessment of the effect of building design on construction work. To achieve this, a quantitative index based on field data, termed the 'index of difficulty,' was established. Given a construction activity, this index relates the effective work effort per unit of output expended in completing a construction part under two distinct designs: one under evaluation and the other designated as the base design for common comparison. The greater the index of difficulty associated with a design, the higher the required work effort, consequently resulting in a greater affect of the design on construction work. Multiple ways of utilizing the index of difficulty to assess the effect of building design on construction activities are suggested. Additionally, application cases are exhibited to illustrate the implementation of the proposed approach and the required computations.

The goal of this was to identify the most important characteristic for racquetball players to consider when purchasing a new racquet to maximize satisfaction. Currently companies showcase their special patented technology without addressing the specifics individual players are looking for. Looking past the patents this thesis wanted to find a single racquet property by which players can base their purchase decisions on according to their preferences. This quality was determined by which differed the most between different racquets. Racquets tested were taken from the Arizona State University Club Racquetball team as well as a lower quality racquet from the fitness center storage. In the end swing weight was determined to be the most varied property in the racquet which is developed from using balance and total mass.

The success or failure of projects is not determined only by procedures, tasks, and technologies, but also by the project team and its effectiveness. In order to lead project teams towards successful outcomes, project managers must maintain high quality relationships in the workplace. When looking at employees’ relationships in the workplace, Social Exchange Theory introduces two types of exchanges: employee-organization and leader-member exchanges. While both types of exchanges focus exclusively on the employee’s longitudinal relationships, the interpersonal relationships among the team members are usually overlooked.

This research presents the results of a quantitative study of the interpersonal relationships of 327 project managers and assistant project managers in their workplace. Specifically, the study investigates if the quality of the relationship with particular stakeholders, such as one’s immediate supervisor (boss), peers, or subordinates, drives the individual’s quality of the relationship with other stakeholders.

Contrary to the expectations, in strictly hierarchical organizations (one direct supervisor), there is no significant correlation between the quality of relationships with the boss and the overall quality of the individual’s relationships. However, in the case of matrix organizations (two or three bosses), there are significant correlations between several variables such as the quality of the relationship, perceived importance and the time spent with each stakeholder, as well the inclination of the participant towards leadership actions. The driving relationship in matrix organizations is the one with “the most important peer”.

Planning efforts conducted during the early stages of a construction project, known

as front end planning (FEP), have a large impact on project success and significant

influence on the configuration of the final project. As a key component of FEP, front end

engineering design (FEED) plays an essential role in the overall success of large industrial

projects. The primary objective of this dissertation focuses on FEED maturity and accuracy

and its impact on project performance. The author was a member of the Construction

Industry Institute (CII) Research Team (RT) 331, which was tasked to develop the FEED

Maturity and Accuracy Total Rating System (FEED MATRS), pronounced “feed matters.”

This dissertation provides the motivation, methodology, data analysis, research findings

(which include significant correlations between the maturity and accuracy of FEED and

project performance), applicability and contributions to academia and industry. A scientific

research methodology was employed in this dissertation that included a literature review,

focus groups, an industry survey, data collection workshops, in-progress projects testing,

and statistical analysis of project performance. The results presented in this dissertation are

based on input from 128 experts in 57 organizations and a data sample of 33 completed

and 11 on-going large industrial projects representing over $13.9 billion of total installed

cost. The contributions of this work include: (1) developing a tested FEED definition for

the large industrial projects sector, (2) determining the industry’s state of practice for

measuring FEED deliverables, (3) developing an objective and scalable two-dimensional

method to measure FEED maturity and accuracy, and (4) quantifying that projects with

high FEED maturity and accuracy outperformed projects with low FEED maturity and

accuracy by 24 percent in terms of cost growth, in relation to the approved budget.

The discipline of continuing professional development (CPD) is well defined and established within a variety of industries, such as medical, legal, and financial. The built environment is a less defined and mature industry with respect to educational pathways and professional education, with no uniform structure. Occupational licensing, such as registered nurses, certified professional accountants, and others are well known within both their industries and the public. Additionally, occupational core-competencies are well established. Planning is a core skill set within the built environment and construction management. Definitions of the term “planning” vary quite broadly across the built environment, but generally includes activities such as risk identification, scope identification, and scheduling. Understanding how professionals in the built environment learn to plan is critical to meeting CPD needs for planning skills and the ability of a professional to “plan” effectively. Many planning tools and software have been developed, but often rely on an individual professional’s personal experiences and abilities. Limited literature in the field of professional education in the built environment has left a gap on the topic of how to train professionals in planning competencies. Survey results indicate that current training is not meeting the expectations of professionals, as only 16 percent of professionals are trained how to plan using their preferred method of learning. While on-the-job training is the primary format, the most preferred format is internal company training, but only 54 percent of companies provide this format. Mann-Whitney U and Kruskal Wallis tests were conducted and revealed that organizations with internal training programs have higher employee satisfaction with their organization’s planning process. Further, organizations with internal training programs are seen as having a more formal internal planning process. Research is needed to develop CPD within construction management and provide the foundation upon which a professional education structure can be created. An andragogically-centered schema for a heuristic approach to construction CPD is developed and tested on a seminar for pre-project planning. The full instructional design of the seminar using the model is disclosed and seminar results showed positive results and participants achieved high levels of learning.

Implementing Building Information Modeling (BIM) in construction projects has many potential benefits, but issues of projects can hinder its realization in practice. Although BIM involves using the technology, more than four-fifths of the recurring issues in current BIM-based construction projects are related to the people and processes (i.e., the non-technological elements of BIM). Therefore, in addition to the technological skills required for using BIM, educators should also prepare university graduates with the non-technological skills required for managing the people and processes of BIM. This research’s objective is to develop a learning module that teaches the non-technological skills for addressing common, people- and process-related, issues in BIM-based construction projects. To achieve this objective, this research outlines the steps taken to create the learning module and identify its impact on a BIM course. The contribution of this research is in the understanding of the pedagogical value of the developed problem-based learning module and documenting the learning module’s development process.

This thesis explores the task of creating industry-based marketing materials to assist academic programs in their recruitment of high school and community college students. With consistent reductions to public university budgets there is an increasing pressure on academic programs to raise their student enrollment figures, as student count is often cited as one of the most important statistics when making budget decisions. Many academic programs are ill-equipped to perform this task, however, as their personnel are not trained as recruiters, but rather as professors and industry professionals; furthermore, the university-level recruitment staff faces the impossible task of advertising every department's recruitment message. The Del E. Webb School of Construction has embarked upon a journey to create industry-based marketing materials to aid them in their recruitment efforts. Construction management (CM) has traditionally been viewed as a technology major relegated to vocational students and those not fit for baccalaureate programs. In recent years that perception has changed, however, as the industry has become increasingly complex and CM programs actively work to recruit students. In an attempt to increase that recruitment, the Del E. Webb School has created marketing materials that are signature to the program featuring the world's most widely-used building material, concrete, to create a keepsake for prospective students. This keepsake comes in the form of concrete replicas of the new ASU Pitchfork logo. These pitchforks are small and designed to be mass produced so that they can be handed out at recruitment events either on campus or in local schools. The Del E. Webb School had previously experimented with flexible rubber molds and flowable mixtures, such that the models could be easily cast and rapidly demolded and reset for casting. There were issues, however, as those pitchforks did not meet desired level of quality and were difficult to reproduce. This thesis thus describes an experimental program examining different casting and demolding regimens in an attempt to find the optimal way to create the pitchforks on a consistent basis. Following this, an operations manual for how to create the pitchforks was created in order to ensure that successive cohorts of construction students can reproduce the pitchforks in preparation for the School's annual recruitment events.

The workforce demographics in the United States are rapidly changing. According to census information, 35% of working adults are project to retire within the next 20 years. The construction is being particularly affected by this demographic shift as fewer employees are entering into the industry. This shift is especially bad among project professionals within the industry. The response to these changing demographics depends on how companies manage their talent and plan for successions. In order to investigate this workforce problem in the construction industry, the author has partnered with an expert panel of human resource executives from various companies in the construction industry. This research seeks to investigate methods in which construction companies can identify high potential project leaders early on in their careers through quantitative methodologies. The author first validated the research problem by gathering demographic data from six U.S. construction companies varying in size and industry expertise. As a result of analyzing information from 2,294 construction employees in the project management career path, the authors have found that 58% of these individuals are projected to retire within the next 12 years. The author also conducted a detailed literature review and six company interviews to investigate current succession planning practices in the industry. The results show that very few companies have contingency plans for early to mid-level employees. Lastly, the author conducted 76 employee psychological evaluations to measure personality and behavior traits. These traits were then compared to supervisory performance reviews of these employees. The results of this comparison suggest that high potential employees tend to showcase previous leadership experience and also tend to be more outspoken and are also able to separate their emotional bias from business decisions. Using these findings, the author provides an interview tool that employers can use to expand their talent pool in order to identify high potential candidates that may have been previously overlooked. The author recommends additional research in further developing the use of quantitative tools to evaluate early-career employees in order to more efficiently align resources within the shrinking talent pool.

ABSTRACT

The objective of this dissertation is to identify a recommended balance between

leadership and management activities of a project manager who aims to rehabilitate a distressed construction project.

The data for this research was collected from 338 construction project professionals belonging to fifteen large construction companies who participated in leadership seminars originated by professors from Arizona State University. The seminars contained various leadership games and exercises that were designed specifically to collect data about leadership and management actions taken by the project managers.

The data from one of the games, called “Project from Hell” (PFH), was used in this research. The PFH game presents the participants with a set of fifty-two actions cards written on a deck of game cards and asks them to select the ten action cards they perceive as being most effective for turning a troubled construction project around. Each suit of the deck represents a different category of actions, focusing on either Traditional Leadership (Hearts), Best Value Leadership (Diamonds), Traditional Management (Spades), or Micro- Management (Clubs).

Statistical analysis of the results revealed that only sixteen of the fifty-two actions cards were selected with statistically significant consistency. Of these sixteen actions, six actions were form Traditional Management actions, five were Traditional Leadership actions, and five were Best Value Leadership actions. This rendered a recommended balance of 62% leadership activities vs. 38% management activities for project managers to rehabilitate distressed construction projects. It was also found that the same balance is recommended for the normal condition construction projects. The calculated weighted

i

scores for ranking the sixteen effective leadership and management actions revealed that the five Traditional Management actions are the top-most effective actions. This demonstrates the importance of stand still management actions in rehabilitating in trouble construction projects

The findings were converted into easy to implement guidelines about how project managers can change habits to increase their effectiveness by focusing on the right type of actions.

A generalization of the methodology for interpreting the results of any study based on selection of activities, was also developed.

The workforce demographics are changing as a large portion of the population is approaching retirement and thus leaving vacancies in the construction industry. Succession planning is an aspect of talent management which aims to mitigate instability faced by a company when a new successor fills a vacancy. Research shows that in addition to a diminishing pool of available talent, the industry does not have widespread, empirically tested and implemented models that lead to effective successions. The objective of this research was to create a baseline profile for succession planning in the construction industry by identifying currently implemented best practices. The author interviewed six companies of varying sizes and demographics within the construction industry and compared their succession planning methodologies to identify any common challenges and practices. Little consensus between the companies was found. The results of the interviews were then compared to current research literature, but even here, little consensus was found. In addition, companies lacked quantitative performance metrics demonstrating the effectiveness, or ineffectiveness, of their current succession planning methodologies. The authors recommended that additional research is carried out to focus on empirical evidence and measurement of industry practices surrounding talent identification, development, and transition leading to succession.