This mixed-methods action research study delves into the decision-making processes of students, with a specific focus on Arizona State University Housing as a case study. It also explores the potential role that Arizona State University Housing professionals can play in facilitating the flow of essential information to aid in these decision-making processes. Furthermore, it investigates how decisions are formulated in the realm of higher education settings as an integral part of this complex process. In this research study, a new web-based interactive game was created to furnish students with information pertaining to their college housing options. The study then gathered data from student interactions with this game to gain deeper insights into their decision-making behaviors. The findings of this study revealed that although students possessed a fundamental understanding of the implications associated with their university housing choices, various external factors and influences played a significant role in how they applied this knowledge to their individual housing decisions. Surprisingly, students exhibited unforeseen behaviors during surveys and interviews, shedding light on the intricacies of their decision-making processes. As an action research project, this study also provided the opportunity to explore how professionals make decisions in the design of the innovation. By documenting the design process, this research provides valuable insights into the tendency of university staff to adopt isomorphic patterns and their reliance on both student decision-making and research on student development as essential components of their decision-making framework. Based on the findings, recommendations for universities are as follows: (a) prioritize personalized and in-person communication with students to better understand their unique needs and preferences; (b) take into consideration the impact of external factors, such as the COVID-19 global pandemic, on students’ college-going behavior, and housing decisions; (c) intentionally integrate theoretical perspectives to inform and guide staff decisions, ensuring a more holistic and informed approach; and (d) counteract the tendency toward isomorphic decision making by fostering an environment that encourages competitive nonconformity, enabling innovative solutions to emerge.

This study was an action research study that explored teacher’s beliefs about student engagement and their role in student engagement through the development of a professional development innovation, the Transforming Student Engagement Professional Development program. This professional development program innovation was designed to lead participants through the stages of transformative learning theory and used the community of inquiry framework as the lens through which to explore student engagement strategies. A mixed-methods action research design was used to explore how participants transformed their feelings, beliefs, and assumptions around their online student engagement practices as they designed their online classroom as a community of inquiry. Pre/post Teacher Self Efficacy and Community of Inquiry surveys were used as well as a Learning Activities Survey and Interview. Study documents included calendars of training and agendas, participant journals, and my research memos. Participation in the Transforming Student Engagement Professional Development program resulted in significant changes in the participants’ beliefs about student engagement, what their role in student engagement is, and their understanding and use of the Community of Inquiry framework as a lens through which to implement student engagement strategies.

My research explored two issues in leadership development: how busy executives can sustainably learn with flexibility and efficiency and how to cultivate a grace-based approach to leadership. This is a dissertation in practice that offers an alternative format from traditional research yet still advances professional knowledge, rigorous thinking and complex problem-solving. This reimagined manuscript includes a multi-modal presentation of the theory, methods, analysis and findings for an emerging leadership concept and an improved direction for mobile learning research. These findings can be experienced by listening to an embedded podcast series and reading draft articles for academic and business media journals that speak to the audience of influencers in my professional context of leadership researchers, advisors and coaches. The learning innovation involved is a podcast called Giving Grace Matters that includes narrative and interviews with high-performing executives about a grace-based approach to leadership, and the qualitative analysis of these interviews served as the basis for constructing the knowledge about this leadership concept using three guiding theories: Planned Behavior, Self-Determination, and Intentional Change. The research identified the novel concept of a grace-based approach to leadership that can be applied in organizations as well as the need for further evaluation of how a flexible learning framework for microlearning experiences, such as podcasts, can be intentionally designed.

In this mixed-methods action research study, I guided a small cohort of university faculty members through a semester-long professional development program to learn strategies for creating more inclusive environments for culturally and linguistically diverse (CLD) students. During the program, and guided by my original, reconceptualized framework of Cultural Intelligence (CI), faculty sought to implement culturally responsive behaviors to demonstrate inclusion in teaching, classroom environments, or materials. To understand these behaviors in detail, faculty used an Innovation Configuration (IC) Map I developed over several research cycles. During this final cycle, I ascertained how well the IC Map helped faculty participants demonstrate CI via the three Cultural Capabilities of Cultural Openness, Cultural Awareness, and Cultural Responsiveness, to promote the outcomes of Diversity, Equity, and Inclusion (DEI). Using document analyses, surveys, observations, and focus group discussions, I determined that faculty benefited from the program in building community and understanding better how to practically apply CI for CLD student inclusion, particularly as it related to demonstrating Cultural Responsiveness in teaching and classroom environments. Faculty reported a nearly unanimous need for greater Cultural Awareness in creating more responsive materials for not just CLD, but all, student success. Faculty consistently agreed on the relevancy of such professional development initiatives in helping them achieve DEI-related outcomes.

Honors programs in the United States offer high-quality educational experiences for exceptional students at the undergraduate level. These experiences generally take place in a face-to-face format. In recent years, higher education embraced online learning as a strategy to increase flexibility and access for students with diverse needs. Research has clearly established online learning as an effective model for high-quality education, yet, honors programs have been resistant to this shift in learning modalities. The community of inquiry theoretical framework provided a method for the assessment of online discussions and courses using a validated survey and coding instrument. Using a critical digital pedagogical lens to guide this mixed-methods participatory action research (PAR) study, an online honors seminar course was implemented in the fall of 2021. Honors students worked alongside the researcher as they developed an assessment tool based on the community of inquiry survey, selected different online discussion tools, and provided ongoing feedback throughout the course. Two research questions guided the study. First, what were student perceptions of different online discussion tools and their utility in facilitating social and cognitive presence in an online honors seminar course? And, second, how did engaging in a critical PAR research study impact an honors student’s experience in an online honors seminar course? Data were collected from students’ open-ended reflections, transcripts of online discussions, and responses to the revised community of inquiry survey. The results from this PAR study showed that students spoke favorably about all online discussion tools implemented in the online honors seminar course and each discussion tool was found to be effective in nurturing social and cognitive presence. Students also spoke favorably about their experiences engaging in the PAR study. The most important finding was that by authentically engaging students in the design, implementation, and assessment of an online honors seminar course high-quality learning outcomes could be achieved in an online environment. Within the honors community, future research and practice regarding the intersection of honors curriculum and online learning are essential to maintain the relevancy of honors programs.

The purpose of this study was to explore what role collaborative professional learning may have on teachers’ collective efficacy when confronted with pedagogical change. Academic standards introduced between 2010 and 2014 included new content-specific communicative practices including discipline-specific language, discursive methods, and ways of knowing. Adoption of the new standards accompanied a shift to standards-based assessment and reporting, and teachers at this international school offering an American curriculum felt unprepared to simultaneously implement these changes. As a means of empowering and equipping a multi-disciplinary, grade-level team of five high school teachers to accomplish these pedagogical changes, I designed a series of workshops centered on the theory, strategies, and tools of Disciplinary Literacy. Guided by an interpretivist lens grounded in the theories of Transformative Learning, Collective Efficacy, and Disciplinary Literacy, I adopted a mixed-methods action research approach to answer the following research questions: 1) what role does collaborative professional learning have on teachers’ collective efficacy when confronted with pedagogical change; and 2) in what ways does an understanding of Disciplinary Literacy equip teachers to address the pedagogical changes of adopting and reporting to communicative practice standards in their subject areas? Findings from the study indicate the important nuances between collective efficacy and collaborative teamwork, the critical significance of ensuring systems coherence during paradigmatic pedagogical shifts, and the potential role of Disciplinary Literacy as a tool for systems coherence when implementing standards-based learning through concept-based, transdisciplinary units centered on authentic, topical issues of global competency and social justice.

The purpose of this action research study is to examine the effect of an innovation that includes staff coaching, curriculum adaptation, and researcher reflection on increasing staff effectiveness in supporting students with complex communication needs. This study included four participants (two special educators and two speech-language pathologists (SLPs) working in Preschool Special Education (PSE) classrooms within a public school district. The study was conducted while navigating a global pandemic and emergency remote learning. Through the use of curricular noticing and an approach inspired by a Technological Pedagogical and Content Knowledge Framework (TPACK) framework, an innovation of a staff coaching model combined with adapted curriculum resources was designed to support staff members using the Big Day for PreK curriculum. Analysis of the data indicates that supporting staff through staff coaching and adapted curriculum materials increased their use and own adaptation of the curriculum. In addition, providing a staff coach with the opportunity to document and reflect on experiences can increase the use of curricula and coaching effectiveness.

The purpose of this study was to examine how positive impacts could be achieved on student’s ability to successfully navigate financial aid processes within the Maricopa Community College system and specifically at Chandler-Gilbert Community College (CGCC). By evaluating existing processes and implementing enhanced system protocols (ESP), this study aimed to see how much of a positive impact ESP would have on student’s ability to access financial aid funding and enroll in classes. The study also took a closer look at how financial aid staff could better understand the systems through ESPs. In order to effectively evaluate the implementation of ESPs at CGCC, there were two approaches used within the research methodology. The first was front-end ESPs designed to target protocols that were student facing. The second was back-end ESPs targeting the financial aid staff and operations at CGCC. With the help of established ESPs, when looked at as a whole, more students were able to successfully navigate the complexities of the financial aid process, and receive their financial aid award offers at CGC. One of the front-end ESPs that held the greatest significance, in terms of successfully influencing students, was text messaging campaigns. The available evidence suggested text messaging as the most impactful way to get student’s attention. Although all of the back-end process improvements were important, the online policy and procedure repository quantitative data analysis suggested staff were empowered to provide a higher level of service with confidence and accuracy. Each of the ESPs made a small impact to student’s success and when aggregated the combined ESP results demonstrated a large enough impact that other colleges should explore the options of implementing ESPs to help more of their students receive financial aid.

This dissertation aims to present an emerging theory of leadership for active learning organizations in higher education by clarifying factors leaders should integrate to facilitate adaptability. The emergent theory is grounded in multi-year mixed methods action research exploring the role of design, delivery, and leadership of a reflective action learning team model on innovation in a higher education setting. Four research methods were employed including document analysis, interviews, observations, and surveys. Data were analyzed using content analysis, process analysis, coding, frequency analysis, descriptive statistics, Cronbach’s alpha, and Wilcoxon signed-rank test. A grounded theory approach permeated all analyses. Research was guided by theories of experiential learning, action learning, and organizational learning, as well as change theory and design thinking. Results revealed that leaders of active learning organization can improve innovation by facilitating reflective action learning teams that are inclusive, empowering, and iterative. Additionally, teams that display more frequent and consistent welcoming, ideating, synthesizing, and mentor seeking behaviors have more innovative outcomes than teams displaying these behaviors less often and inconsistently. This research indicates that employees who participated in these teams gained the skills and knowledge needed to develop innovative proposals for the organization and increased individual innovative abilities at a statistically significant level. This study adds to the existing literature by offering a theory for leadership to promote effective team learning and innovation.

This study explores the impact of a professional development (PD) activity conducted for teachers of the Next Generation Science Standards (NGSS) at 15 American-curriculum international schools. The intervention involved teachers utilizing the 3D-PAST screening tool to systematically evaluate the alignment of teacher-designed assessments with the constructs of the NGSS and best practices in science instruction. Data about the way the intervention enhanced or challenged teachers’ understanding of the NGSS were collected via a multiple methods approach. The New Framework of Science Education Survey of Teacher Understanding (NFSE-STU) was used in a retrospective pretest-posttest fashion to assess changes in teachers’ understanding of NGSS constructs. Subsequently, interviews were conducted with participants which provided data that expanded upon the NFSE-STU findings. The Refined Consensus Model of Pedagogical Content Knowledge (RCM-PCK) was used to interpret the findings and situate the study within the extant literature on teacher PCK. The intervention was found to have a statistically significant effect on teachers’ understanding of the NGSS in all areas measured by the NFSE-STU. Additionally, data suggest that the intervention elicited changes in teachers’ classroom practices and improved collaborative professional practices. Also highlighted in the analysis was the significance of the relationship between the intervention moderator and the participants as a strong predictor of the way the intervention was perceived by teachers. The findings strongly support the suggestion that international school administrators seeking to maximize the impact of science teacher professional development should consider PD activities that train teachers in the use of aids to align NGSS assessments, because doing so simultaneously enhances teacher understanding of the NGSS while encouraging meaningful changes to professional practice. The study contributes to the nascent body of literature utilizing the RCM-PCK to situate understanding of science-teacher PCK, and fills a void in literature examining PD in American curriculum international schools, and highlights issues with potential to serve as foci for additional cycles of action research in the areas of international schools, science teacher and NGSS-related professional development, and the use of tools similar to 3D-PAST within other teaching disciplines.