Undergraduate Student Government Downtown (USGD) is the student advocacy organization on Arizona State University’s Downtown Phoenix campus. Its primary purpose is to appoint representatives, known as senators, to represent students in a specific ASU college and meet with university officials to discuss student needs. Senators compartmentalize their roles in various ways and do not always adhere to the expectations of their role outside of USGD meetings. This research study sought to examine how members of USGD compartmentalized their roles as student leaders. It also sought to examine the degree of separation senators placed between what they view to be their authentic selves versus the self-aspects they associate exclusively with USGD duties. The research determined compartmentalization of roles differed between levels of authority within USGD. Senators who had no other roles within the organization found it easy to remove themselves from the role after their USGD duties were completed for the day. Senior members of the organization, those who held higher positions of authority within the organization, found it less likely for them to separate their personalities from their roles. It also examined USGD’s continued use of highly structured meetings via the use of Robert’s Rules of Order. While they can provide structure in large group settings, when overused these rules cause the organization to suffer from a lack of information exchange and the ability to freely engage in debate. Robert’s Rules of Order act as a gatekeeper, making meeting language inaccessible to student constituents which leads to low amounts of constituent engagement.

This research examines the relationship between the famed organizational culture of Disney as a company and the profitability of Walt Disney World itself. There are several factors of the organizational culture within the employees or “cast members” of Walt Disney World that have become the reason Disney itself is so profitable. Those factors have included the training that every cast member must go through, knowledge of the company and the park alike and the positive treatment and benefits given to the cast members by upper management. The training of the cast members is known to establish high levels of trust and respect among the Disney organization and its guests, which can lead to a positive relationship and a long-term customer. The research in this study is to determine whether the organizational culture and the quality of the employees are what causes a Walt Disney World guest to become a customer and that has kept the profitability so high. The research discovered that Walt Disney World leadership has put too much of a focus on making profits. This pressure to make sales has caused organizational culture to become negative and motivation for cast members to sell to drop, causing more pressure from leadership to make sales.