Classification of 911 Operators as First Responders: A Mixed Method Study
Description
The objective of this study was to investigate if 911 operators experience similar stressors and amounts of stress as law enforcement, fire, and EMS personnel. To accomplish this, I conducted a focus group to obtain information about similar stressors experienced by all three areas of emergency services. Then I utilized this information to form a survey to quantify the amounts of stress experienced by emergency service personnel. My findings indicate that the stress experience is similar.
Date Created
The date the item was original created (prior to any relationship with the ASU Digital Repositories.)
2022-05
Agent
- Author (aut): Greil, Amanda
- Thesis director: LePine, Marcie
- Committee member: Veach, Paula
- Contributor (ctb): Barrett, The Honors College
- Contributor (ctb): Dean, W.P. Carey School of Business
- Contributor (ctb): School of Mathematical and Statistical Sciences