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Description

The objective of this study was to investigate if 911 operators experience similar stressors and amounts of stress as law enforcement, fire, and EMS personnel. To accomplish this, I conducted a focus group to obtain information about similar stressors experienced

The objective of this study was to investigate if 911 operators experience similar stressors and amounts of stress as law enforcement, fire, and EMS personnel. To accomplish this, I conducted a focus group to obtain information about similar stressors experienced by all three areas of emergency services. Then I utilized this information to form a survey to quantify the amounts of stress experienced by emergency service personnel. My findings indicate that the stress experience is similar.

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    Details

    Title
    • Classification of 911 Operators as First Responders: A Mixed Method Study
    Contributors
    Date Created
    2022-05
    Resource Type
  • Text
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