The COVID-19 pandemic arguably affected the travel industry more than any other global industry. In what felt like overnight, both domestic and international travel was halted due to the spread of the virus. Travel organizations, such as The Travel Corporation, had to learn to adapt and create policies and procedures to help mitigate the consequences of the pandemic. This qualitative research examines the effects of the COVID-19 pandemic on the travel industry to provide an understanding of future travel implications and restrictions for travelers and guided travel companies, utilizing The Travel Corporation as an example. A total of 36 employees of The Travel Corporation were surveyed regarding their views on how the company handled the pandemic. The research shows that the travel industry needs to have policies in place that ensure resilience against any future catastrophes.