This thesis examines real experiences of how small businesses responded to the COVID-19 pandemic in order to generate recommendations for said businesses post pandemic from a finance and supply chain perspective. A literature review finds that several trends that emerged over the pandemic, such as supply and demand changes, workforce difficulties, financing struggles, and the effectiveness of the Payment Protection Program. Next, we conducted a survey of local small businesses based on the findings in the literature review. The survey aimed to examine managers’ struggles, strategies, and responses to the pandemic. The survey responses were examined and then analyzed to find how they compare to the statistics from the literature review. The findings from the results and other sources served as the basis for which small business recommendations are made on how to prepare for future unprecedented economic crises and better situate themselves to respond.

This thesis examines real experiences of how small businesses responded to the COVID-19 pandemic in order to generate recommendations for said businesses post pandemic from a finance and supply chain perspective. A literature review finds that several trends that emerged over the pandemic, such as supply and demand changes, workforce difficulties, financing struggles, and the effectiveness of the Payment Protection Program. Next, we conducted a survey of local small businesses based on the findings in the literature review. The survey aimed to examine managers’ struggles, strategies, and responses to the pandemic. The survey responses were examined and then analyzed to find how they compare to the statistics from the literature review. The findings from the results and other sources served as the basis for which small business recommendations are made on how to prepare for future unprecedented economic crises and better situate themselves to respond.