Across contexts, researchers have exposed the immense impact that early childhood experiences and high-quality caregiver relationships have on a developing child, which has resulted in much motivation to increase the quality of early care and education (ECE) programs at a national level. Unfortunately, as research has revealed the positive influence that quality ECE has on a child’s ultimate outcomes, it has also shed light on a social problem that intricately affects society: preschool expulsion. To address this issue, several interventions have been created, however the teacher-caregiver relationship has yet to be a central point of solution. Therefore, a relational cultural communication training (RCCT) was developed to support teachers as they work with families whose children are at-risk for expulsion, and it served as the intervention that was studied in this action research project.

This mixed method action research study (MMAR) sought to examine the constructs of empathy and culture as they pertain to teacher-caregiver relationships from the vantage point of the eight ECE teachers that participated in this project. Specifically, interview transcripts and journals were qualitatively assessed to illuminate teacher perspectives on the roles that both culture and empathy play in relationships with caregivers whose children are at-risk for expulsion. Further, the study examined teacher attitudes towards engaging with caregivers before and after the RCCT intervention using interviews, journals and an evidence-based pre- and post-survey tool as data sources. Bioecological systems theory (BST) and relational cultural theory (RCT) framed the research questions that guided this project.

Results suggested that the RCCT was a useful intervention that supported ECE teachers in their ability to connect with caregivers whose children are at-risk. Particularly, findings revealed that (a) ECE teachers do feel that both empathy and culture influence their ability to connect with caregivers, (b) RCCT was helpful in shifting teacher practices with families from an empathy standpoint, and (c) cultural differences and negative interactions adversely informed a teacher’s relational capacity with caregivers, ultimately adversely affecting child outcomes. The discussion of these findings summarizes study conclusions and how they might inform practice, implications for future research and practice, and limitations to consider.