Effectiveness and efficiency of the police have been contentious topics from the public perspective. Police departments have developed policies to help better their patrol officers' effectiveness on the streets in both quality and timeliness. Although there have been few recent studies about the response time of officers to calls for service, this is a subject that should not go overlooked. As an important aspect to the patrol officer's repertoire, response time can have effects on the community and its perception on the police. This study uses a multi-level modeling approach to examine the effects of incident and neighborhood factors on police response time within a medium size Southwest city. Police departments use a scale to determine the priority of a call for service, commonly referred to as the PRI. This index scale was found to have the most effect on the response times, while a few cyclical patterns were obtained of level 1 variables. Neighborhood characteristics showed significant effects, measuring structural disadvantage, however, caution should be used in generalizing these findings to other public jurisdictions.

It is hypothesized that procedural justice influences citizens' satisfaction with the police. An alternative argument holds that police performance measures, such as perceptions of crime and safety, are more salient. This study empirically investigates the predictive validity of both theoretical arguments. Using mail survey data from 563 adult residents from Monroe County, Michigan, a series of linear regression equations were estimated. The results suggest that procedural justice is a robust predictor of satisfaction with police. In contrast, several police performance measures failed to predict satisfaction with police. Overall, these findings support Tyler and Huo's (2002) contention that judgments regarding whether police exercise their authority in a procedurally-just fashion influence citizens' satisfaction with police more than fear of crime, perceptions of disorder, and the like.

Contemporary criminological literature seldom studies important ethnic subgroup differences in crime and delinquency among Hispanic/Latino youth. Therefore, their risk for crime and delinquency is poorly understood in light of the enormous ethnic and generational mixture experiences within of experiences within the Hispanic/Latino population in the United States. Using social control theory and cultural evaluations of familism, this thesis examines dissimilarities in the risk for crime and delinquency, in addition to its relations with family unity, parental engagement, youth independence, and family structure among second generation Mexicans (n = 876) and second generation Cubans (n = 525) using data from the Children of Immigrants Longitudinal Study (CILS) 1991-2006 (Portes and Rumbaut). The results concluded that second generation Cubans who obtained government assistance were more likely to engage in crime than second generation Mexicans. Consistent with social control theory, a major finding in this thesis is that presence of a family member who is involved in criminal activity increased crime within the sample of second generation Mexicans and second generation Cubans. Furthermore, in households less than five, second generation Cubans who have a delinquent family member were more likely than second generation Mexicans who have a delinquent family member to report criminal involvement, while in households greater than five, second generation Mexicans who have a delinquent family member were more likely than second generation Cubans who have a delinquent family member to report criminal involvement.

The controversy over law enforcement use of TASER devices and the potential for the devices to cause death has proliferated in recent years. In 2005 the Police Executive Research Forum (PERF) and International Association of Chiefs of Police (IACP) published national-level policy guidelines for the use of TASER devices, with one of the goals being to reduce the occurrence of deaths proximal to their use. What remains unknown in regard to these guidelines is whether or not departments that adhere to these guidelines are experiencing fewer TASER-proximate arrest related deaths (ARDs) than departments who are not. This study seeks to determine preliminary answers to this question by conducting a comparison of the policies of departments with three or more TASER-proximate ARDs to a matched sample of police departments that deploy the TASER, but have no (or one to two) TASER-proximate ARDs. The departments were matched on the number of full time sworn officers, geography (region, division, or state), and department type. Once matched, all department policies were coded based on how closely they adhered to the following areas of PERF and IACP guidelines: use of force against vulnerable/at risk populations, policies governing the TASER device deployment, training, reporting, and post-exposure requirements. Study departments, when compared to matched departments, had a greater number of policy areas with higher failure to comply rates. The same was true when looking at the category totals, as well as the overall totals, with the difference in failure to comply rates being larger for PERF than IACP. These findings show an association between departments with three or more TASER-proximate ARDs and higher failure to comply rates with national model policies. Additionally, it appears that many departments are failing to heed research findings or advice from outside their department. Based on this, future research may want to address the ways in which greater compliance with national policies can be obtained nationwide.

ABSTRACT Research has shown that the manner in which people are treated in their interactions with agents of the criminal justice system matters. People expect criminal justice officials to treat them fairly and with honesty and respect, which is the basis for procedural justice. When people are treated in a procedurally just and equitable manner they will view the system as legitimate and will be more likely to voluntarily comply and cooperate with legal system directives. People who have personal or vicarious experiences of unfair or unjust interactions with the legal system tend to view the system as less legitimate and are less likely to comply and cooperate when they have contact with representatives of the system. This study examines a random sample of 337 arrestees in Maricopa County, Arizona who have been interviewed as a part of the Arizona Arrestee Reporting Information Network. Descriptive statistics and regression analysis are used to examine views of the procedural justice experienced by arrestees during arrest, perceptions of police legitimacy by arrestees, voluntary compliance to the law, and voluntary cooperation with police. Results of the study show that perceptions of legitimacy work through procedural justice, and that procedurally just interactions with police mediate racial effects on views of legitimacy. Views of procedural justice and legitimacy increase cooperation. No variables in this study were significantly related to compliance.