A New Balanced Scorecard: Supplier Metrics Measuring Supplier Performance in the Automotive Industry
Description
This paper will explore how suppliers are being evaluated. It will focus on the automotive industry and the state of supplier relations in two major automotive manufacturers in the United States. A literature review will reveal common supplier metrics across industries and what they attempt to measure. Further exploration into the structure and problems at one automotive manufacturer will reveal areas of improvement. Finally, a new balanced scorecard system will be proposed to better measure supplier performance.
Date Created
The date the item was original created (prior to any relationship with the ASU Digital Repositories.)
2015-05
Agent
- Author (aut): Chan, Catherine Ngar-See
- Thesis director: Pfund, Michele
- Committee member: Fowler, John
- Committee member: Johnson, Eleni
- Contributor (ctb): Barrett, The Honors College
- Contributor (ctb): School of International Letters and Cultures
- Contributor (ctb): Department of Supply Chain Management
- Contributor (ctb): Department of Marketing