The purpose for this doctoral action research study was to discover if and how an updated training and development curriculum benefited residential student organization advisers at Arizona State University (ASU). Eleven advisers of residential student organizations completed a pilot training and development program and agreed to participate in a focus group. This program consisted of nine 60-minute workshops as well as a journaling experience. Data was collected through a focus group at the completion of the nine workshops to document the practical value of the training and development program and to determine how prepared advisers were for their professional roles. Study participants named six important themes in understanding the most effective methods for training and developing advisers: interaction among advisers, the experiences of seasoned advisers, the dialogues and other learning techniques, the structure and timing of the training workshops, the training curriculum itself, and the general understanding of how to support students best. Participants also reported practical value in the effectiveness of the program, positive reactions to the overall training curriculum, and mixed perspectives on the value of journaling as a part of the development experience.

The purpose of this study was to help increase success for first-generation Latina students at Arizona State University by providing a group mentoring support experience during the spring semester of their sophomore year. Thirteen first-generation Latinas in their sophomore year were recruited from the Obama Scholars Program at Arizona State University. These students participated in one or two 90-minute group mentoring intervention sessions during the spring semester of their sophomore year and responded to reflection questions at the end of each session. Additional data were collected through e-journaling and field notes to document the mentoring process and the short-term effects of the group mentoring intervention. Study participants named three themes as critical to their college success: college capital, confidence, and connections. Participants also reported that the intervention of group mentoring sessions helped them increase their knowledge of available resources, feel more confident about their remaining years in college, make connections with other first-generation Latinas, and convinced them to recommit themselves to working hard for immediate academic success to achieve their goal of becoming the first in their families to become a college graduate.