Airline Passenger Regulatory Compliance and Personal Attitudes - A Study of Passenger Behavior and Discussion of Passenger-Cabin Crew Relationships

The primary purpose of this study is to evaluate the current state of affairs regarding regulatory compliance and passenger safety aboard commercial aircraft. Throughout the broad scope of the number of unique airline operations throughout the United States and the world, special consideration is given in order to ensure that passengers are both safe inflight and prepared for contingencies that can arise. The continued safety of passengers and crew members is the highest priority in every operational scope within the aviation industry. The process through which passenger awareness of safety is achieved, specifically during 14 CFR Part 121 and Part 135 commercial airline operations, is executed through the performance of live safety demonstrations by flight attendants, presentation of operator-developed videos, and the provision of printed safety cards to passengers who are encouraged (and in some cases legally required) to view them. Through the analysis of data derived from a newly distributed research study, current passenger attitudes towards safety and regulatory compliance onboard commercial aircraft will be measured and weaknesses identified. This research will leverage this data to identify and defend possible methods to improve the quality of airline passenger safety awareness and regulatory compliance procedures. Identified improvements involve inquiry into the relationships created between flight crewmembers and passengers, and also include potential modifications to procedural components such as emergency exit row briefings.