Description
The Community Action Research Experiences (CARE) Program collaborated with the WellCare Foundation (WCF) to assess the referral sources of the clinic in order to more effectively reach additional potential patients. Archival data were analyzed from a 19-month period from the medical records of patients. Also, data were collected from interviews with the case manager of agencies that were a known referral source of WCF. These case manager interviews were completed over a one-month period. For the archival data part of the project, data were collected from 117 patients. Four representatives from community agencies participated in phone interviews. The results indicated that the most common referral sources were word of mouth, followed by community agency referrals. The results also indicated that WCF appears to have served a unique niche that is not served by other non-profit health clinics. These results led to implications for action and direction for future applied research.
Details
Title
- Assessing the Referral Sources of a Non-Profit Health Clinic: A Collaboration Between the WellCare Foundation and the Community Action Research Experiences Program
Contributors
- Ebbing, Brittany Gabrielle (Author)
- Spinrad, Tracy (Thesis director)
- Dumka, Larry (Committee member)
- Brougham, Jennifer (Committee member)
- Barrett, The Honors College (Contributor)
- T. Denny Sanford School of Social and Family Dynamics (Contributor)
- School of Life Sciences (Contributor)
Date Created
The date the item was original created (prior to any relationship with the ASU Digital Repositories.)
2013-05
Resource Type
Collections this item is in