Identifying the Characteristics of Expert Veterinarians Using Information Measurement Theory

The Performance Based Studies Research Group (PBSRG) uses a leading model that helps people and procurement projects alike minimize risk while maximizing productivity. While there are a multitude of factors that propel this model, Information Measurement Theory (IMT) is the main element of the Best Value approach the group takes. I wanted to take the dominant information elements of IMT that helped me find my true self and increase my level of efficiency, and use them to find what it takes to become a successful veterinarian. In order to do this, the Kashiwagi Solution Model (KSM) within IMT was the perfect way to distinguish more successful, higher performing veterinarians from the less successful, lower performing veterinarians. In order to do this, a number of KSM-designed questions were created to score each veterinarian's level of perception. These, along with other background and performance questions, were put into a short survey and sent out. Once this was done, other elements of the veterinarians' lives could be compared side by side to their perception level. The results, of which 970 surveys were returned, found that the more expert a veterinarian is, the lower number of animals they will see per day and the better they know their customer satisfaction rating. These are both then theorized to work in conjunction to form the final correlation that the more perceptive the veterinarian, the higher their performance, aka their clinic's rating. In addition to this, no correlation was found between a veterinarian's level of thinking and their GPA from graduate school. It was concluded that though these correlations are found, I would recommend another project to be done in which all veterinarians of each surveyed clinic could be analyzed in order to gain more insight into any trends that exist between a veterinarian's level of thinking and their performance.