How do Neurodivergent People Engage with Tone in Digital Spaces? A Study on the Written Expression of Tone and Intent

The purpose of this thesis is to identify the ways neurodivergent people engage with tone and intent, in spaces where the expression of such things is missing the audible and visual cues that exist in face-to-face communications. Interviews were conducted with four participants who self-identify as neurodivergent, with each of the interviews seeking to understand their experiences with the written expression of tone and intent. The interviews shed light on how direct, semi-direct, and indirect tone indicators are used as tools for understanding the intent and tone of a message, as well as which of the three types of tone indicators are the most helpful in practice. The interviews also touched on how social interactions in digital spaces are often viewed through a neurotypical lens, and thus make understanding the sociolinguistic rules of digitally-based interactions difficult for neurodivergent individuals who are expected to know said rules without being told. Through the course of the interviews, participants expressed a desire for people as whole to be clearer about their tone and intent when communicating in digital spaces, and that tone indicators are vital for communicating such things.