Using an Acculturation Lens to Assess Diversity-Related Workplace Behaviors

Significant efforts are underway by engineering organizations to diversify their workforce. However, research findings on workplace diversity are mixed, with insufficient clarity into what makes heterogeneous work environments successful. Acknowledging the role of individual behavior in building diverse workplaces that are cohesive and productive, researchers have called for more theory-based investigation into individuals’ workplace behaviors and their determinants. This three-part study bridges the gap within an engineering context by leveraging Berry's acculturation framework (Berry, 1972, 2005) from cross-cultural psychology to examine the factors influencing engineers’ acculturation behaviors in workplaces. Acculturation refers to the process by which individuals adjust to people different from themselves in their daily interactions (Berry, 1972, 2005). Based on Berry’s framework, the study postulates four acculturation attitudes and behaviors for engineers—Integration, Assimilation, Separation, and Marginalization. Acculturation attitudes are based on acculturation preferences, such as the importance an individual places on retaining individual values and the importance an individual places on receiving acceptance from coworkers. These acculturation attitudes and perceived acceptance together influence behaviors. The first study designed and validated an instrument to measure engineers’ acculturation preferences, acculturation behaviors, and perceived acceptance from coworkers. The results provided complete to partial support for the expected correlations among factors. The second study conducted cluster and Chi-square analyses focusing on the two acculturation preferences. The results revealed four clusters corresponding to Berry’s acculturation attitudes and revealed findings, such as women’s preference for Integration attitude over men’s. The third study used a path model to gain insight into gender differences in engineers’ acculturation behaviors and revealed acceptance as a crucial factor. The results quantitatively substantiated prior findings, namely, that women engineers prefer Assimilation and Separation behaviors more and Integration behavior less mediated by factors related to acceptance. The developed instrument and study findings offer researchers another lens to study organizations’ diversification efforts, along with other personal and contextual factors. The study findings could also help engineering organizations recruit employees with acculturation attitudes favorable to the organization’s diversity goals and design trainings that highlight the importance of coworker acceptance. Such interventions would facilitate the creation of more diverse work environments.