The Role of the Medical Assistant in Modern Medicine

The use of medical assistants in healthcare settings has been associated with better patient care due to increased numbers of patients treated and faster patient discharge times. For my thesis I examined the meaning behind being a medical assistant, essentially analyzing the health delivery role of the medical assistant in a clinical setting, and the effects of the occupation in healthcare. Furthermore, I analyzed how a medical assistant plays a role in the quality of care, access to care, and managed care of a patient. Through my research, which relied heavily on interviews and peer-reviewed journals, medical assistants were discovered to be the key players in healthcare settings because they are the individuals who build the bridge between patients and medical providers. The clinical and administrative duties medical assistants hold allow them to help patients feel comfortable during appointments as well as explain and clarify recommendations and instructions given by their medical provider. The material shared in this thesis proves the idea that all healthcare administration should hire medical assistants in outpatient and inpatient clinical settings because they can help achieve high remarks on patient satisfaction while enhancing the quality of patient care and decreasing physician burnout.