Cognitive Computing for Decision Support

The Cognitive Decision Support (CDS) model is proposed. The model is widely applicable and scales to realistic, complex decision problems based on adaptive learning. The utility of a decision is discussed and four types of decisions associated with CDS model are identified. The CDS model is designed to learn decision utilities. Data enrichment is introduced to promote the effectiveness of learning. Grouping is introduced for large-scale decision learning. Introspection and adjustment are presented for adaptive learning. Triage recommendation is incorporated to indicate the trustworthiness of suggested decisions.

The CDS model and methodologies are integrated into an architecture using concepts from cognitive computing. The proposed architecture is implemented with an example use case to inventory management.

Reinforcement learning (RL) is discussed as an alternative, generalized adaptive learning engine for the CDS system to handle the complexity of many problems with unknown environments. An adaptive state dimension with context that can increase with newly available information is discussed. Several enhanced components for RL which are critical for complex use cases are integrated. Deep Q networks are embedded with the adaptive learning methodologies and applied to an example supply chain management problem on capacity planning.

A new approach using Ito stochastic processes is proposed as a more generalized method to generate non-stationary demands in various patterns that can be used in decision problems. The proposed method generates demands with varying non-stationary patterns, including trend, cyclical, seasonal, and irregular patterns. Conventional approaches are identified as special cases of the proposed method. Demands are illustrated in realistic settings for various decision models. Various statistical criteria are applied to filter the generated demands. The method is applied to a real-world example.