Access and Excellence: Organizational Communication in the Educational Outreach Office

Organizational research provides important insight to communication practices in an institution. The research study examines organizational communication within a large university setting. Utilizing the outreach department as a sample population, this paper discusses the differences in perception of the organization created by power structures. These areas are discussed with respect to the mission of an organization, the constant changes of a university environment and the value and appreciation of employees in the organization. Organizational analysis is an important part of improving the effectiveness and creating open communication throughout an organization.