Communicating Medical Information to College Students

Most individuals entering college are taking responsibility for their own health for the first time. Students are used to having a parent or guardian nearby to diagnose and provide remedies for common health issues. Entering college, whether in a different city or just down the road, means they must assume those responsibilities themselves. Navigating that transition can be difficult for college students. A large majority of students turn to internet health resources, such as WebMD, for health information. However, studies show that despite overall internet savvy, college students are not very skilled at finding legitimate health information online. Therefore, a health resource designed specifically for college students would be a valuable resource for many students at ASU. Working with local Phoenix physician Doug Lakin, I and a team of other Barrett students revised Dr. Lakin's healthcare guide, Thrive 101: Health & Wellness for College Students. I was responsible for the guide's second chapter, which provides information on specific illnesses and injuries. I conducted a literature review to discover the best practices for communicating medical information. I found that using short sentences, simple words, bullet point lists, numbered lists, and subheadings improved the effectiveness of a health resource. I also found that health information seekers want resources to be tailored specifically for them. They want personalized resources. Personalization means including health information that the intended reader wants, excluding the health information the reader does not want, as well as featuring personal anecdotes from individuals like the reader dealing with health problems like the reader's. I applied what I discovered to Thrive 101. I reorganized the chapter I was assigned, incorporating subheadings and clear organization of the information. I also eliminated information I judged irrelevant to college students and brainstormed what information was missing that college students would benefit from. At this time, the revision team has not gotten to the point where we are researching and writing new information, but we do have lists of items we want to include. The information already in the guide I reformatted into bulleted and numbered lists where possible. As with the new information, we have not begun to revise the guide on a prose level, shortening the sentences and simplifying the vocabulary, but we intend to work into the summer to finish our revisions.