Factors that Contribute Toward Volunteer Satisfaction and Retention Rate of Alas de Amor: A Collaboration Between Alas de Amor and the C.A.R.E. Program

Alas de Amor is a fairly new organization whose most significant need right now is to grow in numbers and remain growing. This growth is important to the organization because it will allow them to not only treat and see more patients while in Mexico, but it will also benefit the organization in terms of presence in the Phoenix area and general knowledge of the organization. Volunteers are in some ways are unpaid marketing tools because they tell their peers about the experiences they have and encourage those they know to join the cause as well ("Why Involve Volunteers?," n.d.). As demonstrated through prior research on volunteering, volunteer motivations and satisfaction play an important role in retaining volunteers. Thus, the aim of this study was to evaluate the motivations, satisfaction, and likelihood of continuation in volunteering for the individuals who have served as volunteers at Alas de Amor within the past year.